Introduction

Welcome to our comprehensive and honest review of Outdoorsy, based on our first-hand experience. If you’re an avid camper or someone who loves exploring the great outdoors, you’re probably aware of the difficulties and inconveniences that can come with owning a recreational vehicle (RV). From the cost of purchasing and maintaining an RV to the challenges of storage and limited usage, the idea of renting an RV for your camping adventures can be an appealing alternative.

Outdoorsy is a popular online marketplace that connects RV owners with renters, offering a wide range of RV options for various travel needs. As seasoned campers and adventure enthusiasts, we decided to try Outdoorsy for ourselves and see how it measures up to our expectations. In this review, we will provide an honest assessment of the booking process, vehicle options, condition of rentals, customer service, pricing and fees, as well as our overall experience with Outdoorsy.

Whether you’re planning a weekend getaway or an extended road trip, finding the perfect RV can make all the difference in your camping experience. With Outdoorsy, we were intrigued by the extensive selection of RVs available for rent, including motorhomes, campervans, travel trailers, and more. Additionally, the platform provides an opportunity for RV owners to monetize their vehicles when they’re not in use, which creates a win-win situation for both owners and renters.

Throughout this review, we will share the pros and cons of using Outdoorsy, as well as our personal experiences to help you make an informed decision when considering renting an RV for your next adventure. So, without further ado, let’s dive into the details and find out if Outdoorsy is the right choice for your camping needs.

 

Background

Outdoorsy was founded in 2015 with a mission to make outdoor travel accessible to everyone. The platform aims to connect RV owners with potential renters, providing a convenient and secure way to rent RVs for camping trips, road adventures, and other outdoor activities. Since its inception, Outdoorsy has grown rapidly, becoming one of the leading peer-to-peer RV rental platforms in the industry.

One of the primary reasons for Outdoorsy’s success is its commitment to ensuring a seamless and reliable experience for both owners and renters. The platform offers a wide variety of RV options, ranging from budget-friendly to luxurious, catering to different preferences and travel needs. Whether you’re looking for a cozy camper van for a solo trip or a spacious motorhome for a family vacation, Outdoorsy has got you covered.

Another standout feature of Outdoorsy is its emphasis on safety. All RVs listed on the platform undergo a rigorous screening process, ensuring they meet the necessary safety requirements and are in good working condition. Additionally, Outdoorsy provides a comprehensive insurance coverage option, giving renters peace of mind during their travels.

Outdoorsy also offers a user-friendly platform that makes it easy for both owners and renters to connect and communicate. The website and mobile app provide detailed information about each RV listing, including photos, amenities, pricing, availability, and user reviews. This allows potential renters to make informed decisions and find the perfect RV for their trip.

Whether you’re a seasoned camper or new to the world of RV travel, Outdoorsy offers a community-driven experience. With a robust review system, renters can leave feedback and rating for the RVs they have rented, helping future renters make well-informed choices. Likewise, RV owners can also review their experiences with renters, promoting a sense of trust and accountability within the Outdoorsy community.

Now that you have a better understanding of the background and principles that guide Outdoorsy, let’s dive into the details of our personal experience with the platform. In the following sections, we will discuss the booking process, vehicle options, condition of rentals, customer service, pricing and fees, and our overall experience with Outdoorsy.

 

Booking Process

The booking process with Outdoorsy is straightforward and user-friendly. Whether you’re a first-time renter or a seasoned camper, you’ll find the platform easy to navigate and understand.

To begin, you’ll need to create an account on the Outdoorsy website or mobile app. This process is quick and requires basic information such as your name, email address, and password. Once you have an account, you can start searching for RVs based on your preferred location, travel dates, and vehicle type.

The search results page provides a range of filters to help you narrow down your options. You can filter by price, vehicle size, amenities, and more. This feature is particularly helpful if you have specific requirements or preferences for your RV rental. You can also view detailed profiles for each listing, including photos, descriptions, and user reviews.

Once you find an RV that meets your needs, you can directly request a booking from the owner. Outdoorsy facilitates communication between renters and owners through their messaging system, allowing you to ask any questions and discuss specific details before confirming your reservation.

When making a booking, you’ll be required to provide payment information. Outdoorsy offers secure payment processing, giving you peace of mind that your financial details are protected. They also offer flexible cancellation policies, but it’s important to review the specific terms and conditions for each rental before finalizing your booking.

After your booking is confirmed, you’ll receive all the necessary details for your rental, including pick-up instructions, contact information for the owner, and any additional information you may need. Outdoorsy also provides a digital rental agreement that you and the owner must review and sign before the start of your trip.

Overall, we found the booking process with Outdoorsy to be seamless and easy to navigate. The platform provides all the necessary tools and information to ensure a smooth rental experience. The ability to communicate directly with owners and ask questions before confirming the booking is a valuable feature that helps build trust and confidence in your rental choice.

Now that we’ve covered the booking process, let’s move on to the next section and explore the wide range of vehicle options available on Outdoorsy.

 

Vehicle Options

Outdoorsy offers a diverse range of vehicle options to cater to different travel preferences and group sizes. Whether you’re planning a solo adventure or a family road trip, you’ll be able to find an RV that suits your needs on the platform.

One of the appealing aspects of renting through Outdoorsy is the variety of vehicles available. From compact campervans to spacious motorhomes and everything in between, there’s something for everyone. You can filter your search based on vehicle type, size, and amenities to find the perfect fit.

If you’re a minimalist traveler or prefer a nimble vehicle for easier maneuverability, campervans are a popular choice. These compact and versatile vans often have a small kitchenette, sleeping area, and some basic amenities. They are ideal for solo travelers or couples looking for a cozy and budget-friendly option.

If you need more space and amenities, travel trailers and fifth wheels might be better suited to your needs. These towable RVs offer a range of layouts and features, including kitchenettes, bathrooms, separate sleeping areas, and entertainment systems. They can be towed by a compatible vehicle and provide comfortable accommodation while still offering the freedom to detach and explore without the RV.

For those seeking a more luxurious and all-inclusive experience, motorhomes provide the ultimate comfort and convenience. These fully self-contained vehicles come in various sizes and configurations, offering amenities such as a full kitchen, private bathroom, multiple sleeping areas, and living spaces. Motorhomes are perfect for larger groups or families who want all the comforts of home on the road.

Outdoorsy also allows owners to list unique and specialized RVs, such as vintage campers, converted buses, and even temporary accommodations like treehouses and yurts. These unconventional options can add an extra element of adventure and uniqueness to your trip.

When browsing the vehicle options on Outdoorsy, take note of the amenities and features offered by each listing. These can vary widely, so it’s important to consider your specific needs and preferences. Some RVs may include extras like camping gear, outdoor furniture, or even bicycles, which can enhance your overall camping experience.

Overall, the variety of vehicle options on Outdoorsy is impressive. Whether you’re looking for a small and budget-friendly camper or a luxurious motorhome, you’ll have plenty of choices to find the perfect RV for your adventure.

Now that we’ve explored the different vehicle options available on Outdoorsy, let’s move on to the next section and discuss the condition of rentals.

 

Condition of Rentals

One important aspect to consider when renting an RV is the condition of the rental vehicles. With Outdoorsy, we found that the condition of rentals can vary depending on the individual owner and their maintenance practices. However, overall, we had a positive experience with the condition of the RVs we rented.

Outdoorsy has a screening process in place to ensure that the RVs listed on their platform are in good working condition and meet certain safety standards. Owners are required to provide detailed information about the age, mileage, and maintenance history of their vehicles. They are also encouraged to include photos that accurately depict the current condition of the RV.

Before confirming a booking, it’s important to thoroughly review the listing and ask any questions you may have about the condition of the rental. The majority of owners on Outdoorsy take pride in their vehicles and strive to keep them well-maintained. They understand the importance of providing a safe and comfortable experience for their renters.

During our rentals, we found that the RVs we booked were generally in good condition. The interiors were clean and well-maintained, with functioning appliances, comfortable beds, and adequate storage space. The exteriors were well-kept, and the mechanical systems were in working order.

That being said, it’s important to note that minor wear and tear should be expected, especially with older or heavily used RVs. Small cosmetic issues, such as scratches or scuffs, are common and should not significantly impact your overall experience. However, it’s advisable to document any pre-existing damage and bring it to the owner’s attention to avoid any misunderstandings or disputes.

If you encounter any issues with the condition of the rental during your trip, it’s crucial to communicate with the owner as soon as possible. Outdoorsy provides a messaging system that facilitates direct communication, allowing you to address any concerns or seek assistance. In the event of a mechanical breakdown or significant issues, Outdoorsy has a support team available to help resolve the situation.

Overall, while the condition of rentals may vary, our experience with the condition of the RVs we rented through Outdoorsy was positive. It’s important to do your due diligence by thoroughly reviewing listings, asking questions, and communicating with the owner to ensure the best possible experience.

Now that we’ve discussed the condition of rentals, let’s move on to the next section and explore the customer service provided by Outdoorsy.

 

Customer Service

Customer service is a vital aspect of any rental experience, and Outdoorsy understands the importance of providing prompt and responsive support to both renters and owners.

Throughout our experience with Outdoorsy, we found their customer service to be reliable and helpful. The platform offers multiple channels of communication, including email, phone support, and a messaging system within the website and app. The messaging system allows for direct communication with the owner, making it easy to address any questions or concerns during the rental process.

Outdoorsy also has a dedicated support team that is available to assist with any issues that may arise during your trip. Whether it’s a question about the rental agreement, a technical problem, or assistance with an emergency, their support staff is there to help resolve the situation promptly and professionally.

In addition to their customer service team, Outdoorsy has an extensive help center on their website. This resource provides answers to frequently asked questions, tips for renting an RV, and useful information for both renters and owners. It’s a valuable tool for finding quick solutions to common queries or concerns.

Another aspect of customer service that stood out to us was the community aspect of Outdoorsy. Renters can leave reviews and ratings for the RVs they have rented, providing valuable feedback to future renters and promoting a sense of trust within the community. RV owners can also review their experiences with renters, helping to maintain accountability and ensuring a high level of service.

In the event of an issue or dispute, Outdoorsy offers a resolution center where renters and owners can submit claims and seek assistance. The platform encourages communication and strives to find mutually beneficial solutions when conflicts arise.

Overall, we were pleased with the customer service provided by Outdoorsy. Their responsive support team, extensive help center, and focus on community feedback contribute to a positive rental experience. Their commitment to customer service gives renters peace of mind and helps build trust within the Outdoorsy community.

Now that we have explored customer service, let’s move on to the next section and discuss pricing and fees associated with renting through Outdoorsy.

 

Pricing and Fees

When renting through Outdoorsy, it’s important to consider the pricing structure and associated fees to accurately budget for your trip. Outdoorsy offers competitive pricing and transparent fee structures, ensuring that renters have a clear understanding of the costs involved.

The rental prices on Outdoorsy vary depending on factors such as the size and type of the RV, the location, peak season demand, and any additional amenities or services included. You can easily view the nightly rates on each listing, allowing you to compare prices and find a rental that fits your budget.

In addition to the rental price, there are a few other fees that you should be aware of when booking through Outdoorsy:

• Service Fee: Outdoorsy charges a service fee to renters for using their platform. The fee is typically a percentage of the rental price and covers administrative costs and customer support.
• Insurance Fee: Outdoorsy provides insurance coverage options to protect both renters and owners during the rental period. The cost of insurance is typically included in the rental price, but it’s essential to review the specific terms and coverage details.
• Security Deposit: Some RV owners may require a security deposit to cover potential damages or excessive cleaning fees. The deposit amount varies depending on the RV’s value and the owner’s policies. It’s important to understand the deposit terms and conditions before booking.
• Additional Fees: Depending on the owner’s policies, there may be additional fees for services such as delivery and pickup, pet-friendly rentals, or optional add-ons like camping gear, bike racks, or generators. These fees should be clearly outlined in each listing.

It’s important to thoroughly review the listing and discuss any potential additional fees with the owner before confirming your booking. Outdoorsy encourages open communication between renters and owners to ensure transparency and avoid any surprises.

One advantage of renting through Outdoorsy is the potential for cost savings compared to traditional rental companies. Outdoorsy’s peer-to-peer model often results in lower rental prices, particularly for longer trips or during off-peak seasons.

It’s advisable to read the cancellation policy for each rental listing carefully. The cancellation policy may dictate the refund amount or additional fees that apply if you need to cancel or modify your reservation. Outdoorsy offers flexible cancellation policies, but the specifics can vary based on the owner’s preferences.

Overall, Outdoorsy offers competitive pricing and transparency when it comes to fees. By considering the rental price, service fees, insurance coverage, and any additional fees, you can ensure that you have a comprehensive understanding of the total cost of your rental.

Now that we’ve discussed pricing and fees, let’s move on to the final section and provide an overview of our overall experience with Outdoorsy.

 

Overall Experience

Our overall experience with Outdoorsy was positive. The platform provided a convenient and reliable way to rent RVs for our camping adventures. From the booking process to the condition of the rentals, customer service, and pricing, Outdoorsy exceeded our expectations in several areas.

The booking process with Outdoorsy was seamless and user-friendly. The website and app are well-designed, making it easy to search for and compare RV options. The ability to communicate directly with owners through the messaging system allowed us to ask questions and ensure that the rental met our specific needs.

The condition of the rentals we booked through Outdoorsy was generally good. The RVs were clean, well-maintained, and provided a comfortable accommodation during our trips. While minor wear and tear should be expected, the overall condition of the rentals did not significantly impact our experience.

Outdoorsy’s customer service was commendable. The support team was responsive, and we appreciated the various channels of communication available. The extensive help center on their website was a valuable resource for finding answers to our questions and getting clarity on rental policies and procedures.

Pricing and fees on Outdoorsy were transparent and competitive. The rental prices were reasonable, and the ability to compare different listings helped us find an RV that fit within our budget. The service fee and insurance coverage were fair and provided added peace of mind during our trips.

Thanks to the Outdoorsy community and review system, we felt a sense of trust and accountability. Being able to read reviews from previous renters and leave our own feedback allowed us to make informed decisions and choose reliable owners and well-maintained RVs.

Overall, renting through Outdoorsy enhanced our camping experience and provided us with the opportunity to explore the great outdoors without the cost and commitment of owning an RV. With a seamless booking process, a wide range of vehicle options, reliable customer service, and competitive pricing, Outdoorsy is a platform we would recommend to fellow travelers seeking an unforgettable RV adventure.

Now that we’ve shared our overall experience, let’s conclude this review.

 

Pros and Cons

As with any service, there are both pros and cons to consider when renting through Outdoorsy. Let’s take a closer look at the advantages and limitations of using this platform for your RV rental needs.

Pros:

• Wide Selection: Outdoorsy offers a vast selection of RVs, ranging from budget-friendly campervans to luxurious motorhomes, catering to a variety of travel preferences and group sizes.
• Competitive Pricing: The peer-to-peer model of Outdoorsy often results in more competitive pricing compared to traditional rental companies, making it a cost-effective option for adventurers.
• User-Friendly Platform: Outdoorsy’s website and mobile app are user-friendly and easy to navigate, allowing you to search for and compare RV options effortlessly.
• Transparent Fees: Outdoorsy has a transparent fee structure, providing renters with a clear understanding of the rental costs, including service fees, insurance, and any additional charges.
• Reliable Customer Service: Outdoorsy’s customer service team is responsive and helpful, and the platform offers multiple channels of communication, including phone support and a messaging system.
• Community Feedback: The review system on Outdoorsy allows renters to provide feedback on their rental experience, helping future renters make informed decisions and promoting accountability within the community.

Cons:

• Varying Condition of Rentals: While Outdoorsy has a screening process in place, the condition of rentals may vary depending on the individual owner. It’s important to thoroughly review each listing and communicate with the owner to ensure the rental meets your expectations.
• Potential Availability Constraints: During peak travel seasons or in high-demand locations, availability may be limited, making it important to book your rental well in advance to secure your desired RV.
• Add-on Costs: Optional add-ons or services, such as delivery and pickup, camping gear, or pet-friendly rentals, may incur additional fees that can increase the overall cost of your rental.

It’s important to weigh these pros and cons based on your specific needs and preferences. Despite the limitations, the overall advantages of using Outdoorsy, such as the wide selection, competitive pricing, and reliable customer service, make it a popular choice for renting RVs.

Now that we’ve discussed the pros and cons, let’s wrap up this review.

 

Conclusion

After our comprehensive review of Outdoorsy, we can confidently say that it is a reliable and efficient platform for renting RVs. With its wide selection of vehicles, competitive pricing, and user-friendly interface, Outdoorsy offers a convenient solution for adventurers looking to explore the great outdoors.

The booking process through Outdoorsy is seamless, allowing you to easily browse and compare a variety of RV options. The condition of the rentals we experienced was generally good, and the customer service provided by Outdoorsy was reliable and responsive.

One of the standout features of Outdoorsy is the transparency and accountability within its community. User reviews and ratings help future renters make informed decisions, while the communication channels between renters and owners foster trust and ensure a positive rental experience.

However, it’s important to note that the condition of rentals can vary depending on the individual owners and their maintenance practices. Some additional fees may apply for specific services or amenities, and availability constraints can arise during peak seasons.

Overall, Outdoorsy provides a valuable platform for both RV owners and renters, enabling adventurous individuals and families to embark on memorable road trips and camping experiences. Whether you’re a seasoned camper or new to the world of RV travel, Outdoorsy offers a convenient and trustworthy solution for your rental needs.

We recommend thoroughly reviewing listings, communicating directly with owners, and planning your trip well in advance to secure your desired RV and ensure a smooth rental experience.

So, if you’re ready to hit the road and explore the beauty of nature in the comfort of an RV, give Outdoorsy a try and embark on your next unforgettable adventure.